Employee Benefits Insurance is the addition to an employee’s salary, which is usually not in the form of salary. It is sometimes referred to as “non-wage compensation”.

These are the types of Employee Benefits that are usually offered to employees:

• Personal leave
• Sick leave
• Paid leave
• Childcare
• Medical insurance
• Dental / optical insurance
• Life insurance
• Retirement plan
• Stock option
• Skills development
• Company vacation
• Awards

These are the most crucial things to ask your insurer before deciding to purchase employee benefits for your employees:

• What does your plan provide?
• What illness/ injury does your plan cover?
• How is the claim process?
• How long is the waiting period?
• What are the panel hospitals/ clinics?
• Is your plan on reimbursement or a cashless basis?
• Can your employee add their spouse and/ or children to the plan?

Some insurers cover GP visits in their plan, some do not. But do not worry, there are companies that offer stand-alone outpatient treatment coverage plans that also cover GP visits.

Generally, there are two ways that Employee Benefits pays for medical bills (depending on your plan): Cashless or reimbursement basis.

A cashless basis lets your employees flaunt their medical card, along with the Guarantee Letter and they are good to go! But on a reimbursement basis, there are some steps to be taken after they are discharged:

Step 1:

• Provide the documents needed
• A copy of the insured’s NRIC
• Medical report
• Original medical bills and receipts
• Diagnostic report

Step 2: Complete the claim form on your insurer’s website

Step 3: Submit claim form within 30 days of discharge