Generali Car Insurance

Generali Group, boasting over 190 years of heritage, stands as one of the leading global insurance providers. Since 2015, the Group has been actively involved in Malaysia. In 2023, Generali Malaysia embarked on a new growth journey with the introduction of a unified brand. This move positioned Generali Malaysia as one of the largest general insurers and emerging life insurers in the country, supported by a workforce exceeding 1,600 employees, a widespread distribution network comprising over 9,000 agents and partners, and 49 branches. Leveraging their expertise across three distinct business lines, they offer a comprehensive range of products and services tailored to meet diverse customer needs.


Generali’s Private Car Comprehensive insurance

    • 24-hour Customer Service Hotline

Contact their 24/7 hotlines at 1800 22 2262 if you’re involved in a vehicle accident or require breakdown assistance.

    • 24-hour Nationwide Emergency Towing* and Roadside Repair

Feel free to reach out to their 24/7 hotlines in the event of a vehicle accident or if you need breakdown assistance. What’s even better is that Emergency Towing is included and covers up to RM300 per incident.

    • Repair warranty

Rest assured, Generali Preferred Workshops offer a 12-month warranty on repairs, guaranteeing your satisfaction with their services.

Premium / Add-on

    • Multi Drive Bravo/ Bravo Plus

Comprehensive car insurance not enough? These extra add-ons provide additional coverage for unexpected events, including Waiver of Excess for Authorized Drivers, Limited Act of God coverage, Additional Cash Payout, Daily Cash Allowance, and several other benefits.

    • Windscreen, Window or Sunroof

If you’re worried about damage to your windscreen, windows, or sunroof, consider adding this coverage. It covers the expenses for replacing or repairing these parts if they’re accidentally damaged, without impacting your No Claims Discount.

    • Multi Drive Protector Plus

Looking for added protection? With rates starting at just 0.11 sen, you and your loved ones can enjoy Personal Accident Benefits coverage while driving, traveling, boarding, or alighting from your vehicle with these additional options. Learn more.

    • Special Perils

It will cover your vehicle from any unexpected natural disasters such as flood, typhoon, landslide and more.

    • E-Hailing

If you’re engaged in e-hailing and using your own vehicle, this E-Hailing add-ons coverage is essential. It safeguards you and your vehicle against Loss or Damage, provides Personal Accident cover for the driver, Legal Liability to Passengers, and other protections.

    • RTI Gap

The Return To Invoice (RTI) benefit activates in the event of your car being stolen or declared a total loss. Generali will cover your claim up to the actual purchase price of your vehicle!

*Please note that this benefit is applicable only forvehicles aged 1 to 4 years old.

Why buy Generali Car Insurance?

    • Car insurance discount

You can enjoy a 10% discount on your car insurance premium by purchasing your policy directly with Generali.

    • Free Towing

At Generali, you can receive complimentary towing for vehicle accidents and breakdowns for up to 30km.

    • Fast Claim Approval

Seeking fast claim approval? Generali’s preferred workshops ensure a swift turnaround time of 3 working days for claims under RM10,000*, subject to terms and conditions.

    • 24/7 Roadside Assistance

For immediate assistance with accidents and breakdowns, don’t hesitate to call the Generali 24-hour hotline at 1800-88-1033 right away.

    • Repair Warranty

Enjoy benefit from a 12-month warranty for repairs at Generali Preferred Workshops and a 6-month warranty at other Panel Repairers.

    • Bravo Safe Reward Program

For just RM30 per year, you can receive a complimentary Bravo Tag device. With this device, you can enjoy various benefits such as accumulating Bravo Safe points for safe driving (redeeming instant cash vouchers) , accessing fast roadside or emergency assistance at your exact location by pressing a button and triggering an instant 24/7 eCall crash alert for rapid emergency assistance.

Why should you buy Generali car insurance through PolicyStreet?

    • Ease of use

The time to compare car insurance providers has never been more urgent. You can save yourself hours of frustration, confusion and exhaustion by using our platform! Get your quote in minutes with no obligation, and best of all, it’s completely FREE!

    • Price match guarantee

We’ve got the best prices in town and we won’t be beat.

    • Guaranteed Transparency

At PolicyStreet, we prioritise transparency above all else. We assure you that you won’t encounter any scams or hidden charges when dealing with us.

    • Licensed Financial Advisor

PolicyStreet is a licensed financial advisor approved by Bank Negara Malaysia. We work directly with general, and takaful providers globally to offer a comprehensive range of products and services, which includes but is not limited to embedded insurance, customised employee benefits, financial advisory and aggregation of insurance, as well as the development of digital solutions. We are here to make insurance purposeful and simple for businesses and consumers.

Generali Car Insurance Claim Process

If you involved in an accident (Own Damage), remember to stay calm and follow this quick guide to claim your Generali car insurance:

  1. Call Roadside Assistance 1800 88-1033 (AAGI) , 1800 22-2262 (MPI Generali) for help
  2. Make sure to take photos of the accident scenes and the damages to your vehicle as well as any other vehicles involved. Also, gather relevant information from the other vehicles involved or any witnesses to the accident.
  3. The tow truck will transport you to the nearest Generali Authorized Partner Repairer for assistance. Note that it’s crucial to file a police report within 24 hours.
  4. Simply provide all necessary documents to the Generali Partner Repairer, and they will guide you through submitting your Own Damage claim.
  5. If necessary, an adjuster or surveyor will be appointed to assess the damage to your vehicle. Once all required documents are received, your claim will be approved within 7 working days.

Generali Car Insurance Claim Documents Needed

Do prepare necessary documents stated below:

    1. Completed Motor Accident Report Form
    2. Police Report
    3. Copy of Vehicle’s Ownership Certificate
    4. Copy of Insured’s and driver’s identity card and driving license
    5. Copy of certificate of incorporation of the company or Registration of Business (SSM or Form 9, 13, 24, 44 & 49) if this is a company-owned vehicle
    6. Accident scene photographs / police photographs

Learn more

Generali Car insurance FAQ

1.What is Generali car insurance?

With Generali’s Comprehensive Private Car Insurance, you’ll be protected from liabilities to third parties for bodily injury and death, as well as third-party property loss or damage, and loss or damage to your vehicle caused by accidental fire, theft, or an accident! Additionally, Generali provides 24-hour Nationwide Emergency Towing*, Roadside Repair services, a 24-hour Customer Service Hotline, Repair Warranty, and a range of add-ons for you to select from.

2.How do I choose the right Generali car insurance for me?

Compare the benefits and additional add-ons, then select that suit your needs. Feel free to consult us for advice on choosing the optimal car insurance coverage for you!

3.What’s good about Generali car insurance?

You can refer to the “Why Generali Car insurance” section for more details!

4.How do I buy Generali car insurance online?

You can buy Generali Car insurance online through PolicyStreet! Follow these steps to buy it!

  1. Get Quotation
  2. Compare quotes and choose the best price
  3. Get covered
  4. Pay and get insured

Click here to get your free quotation!

What is the contact number of Generali car insurance?

You can contact their Call Accident Assist Call Centre (AACC) 24 hours nationwide insurance road accident Helpline number 1-300-22-1188 or 15-500 OR via Email or