Chubb Medical Insurance

Chubb is the world’s biggest property and casualty insurance firm, as well as a substantial business lines insurer in the United States. Chubb, which has business in 54 countries and territories, offers a wide range of clients commercial and personal property and casualty insurance, personal accident, health insurance, and life insurance. Chubb has a large branch network in Malaysia and over 2,600 Independent Distribution Partners (Agents).

What is Medical Insurance?

Medical insurance is a sort of insurance that will assist you in covering your medical expenses (hospitalization, consultation, surgery, treatment, medical supplies, and medication).

What type of medical insurance plans are available in Chubb?

  • Crystal MediPlus
  • This coverage covers hospitalization and surgery costs incurred because of accidents or illnesses covered by the policy. The coverage is renewed until the policyholder reaches the age of 65.

  • Crystal Sihat
  • Crystal Sihat is a comprehensive hospitalization plan that provides cashless admission and outpatient benefits to assist you to manage excessive medical bills.

Why Buy Chubb Medical Insurance?

  • Efficient and easy claim process
  • The Chubb Claims team has a clear and simple goal: to react to each claim with urgency and attention.

  • Provides customers with a clear understanding of products
  • Chubb offers consumers timely and accurate information in a product disclosure sheet and discloses all major product features and benefits in a concise manner.

How to Buy Chubb Medical Insurance?

You can buy Chubb medical insurance through Chubb official website OR making an appointment with their representative agents.

How to claim Chubb medical insurance?

When you submit a claim, you will receive rapid receipt confirmation. Please supply as much information as possible. The more information they get about your claim, the better they will be able to dedicate the correct resources at the right time, moving it forward as swiftly as possible and collaborating with you to reduce the impact of the occurrence. For a faster claim option you may submit your claim to:

  • A&
  • Chubb office

Do noted that you should ensure that your claim is submitted to Chubb within 30 days from the date of the loss.

What are the documents needed for Chubb Medical Insurance Claim?

You will need to fill out a Claim Form and submit the completed form together with hospital invoices. You will only need to submit photocopies of the hospital bills indicating the dates of admission and discharge as evidence of the hospitalization period.

Can I change my Chubb medical insurance plan?

Yes, you may! You may cancel your policy by returning the policy within 15 days once you are receiving the policy. The premium that you have paid will be refunded to you. Alternatively, you can contact Chubb to make these changes.

What are the panel hospitals for Chubb?

Chubb is committed to providing our clients with access to healthcare when they are neediest. Having our panel hospitals located around the nation, you will always have easy access to medical services. Click here to find the nearest panel hospital to you.

Does Chubb pay my medical bills on a cashless or reimbursement basis?

All medical claims are always paid on a reimbursement basis, you cannot be paid for any medical expenses that you did not incur personally. Chubb also offers e-payment as a fast and convenient way to receive funds for your medical bills.

Can I pay for Chubb medical insurance on an installment basis?

Yes, Chubb medical insurance plans are on a monthly payment basis.

What are the modes of payment available for Chubb medical insurance?

  • Cash
  • Cheque
  • Credit card

Will my Chubb medical insurance policy expire if I do not renew it on time?

Yes, your medical insurance policy will expire if you do not pay your premium on time.

How do I contact Chubb?

You can call the Chubb customer service center at 03 2058 3000 / 1 800 883 226. Alternatively, you can email Chubb at