Etiqa Medical Insurance

Etiqa is one of the most prominent insurance providers in Malaysia, established in 1989 when Mayban General Assurance, Mayban Life Assurance, and Mayban Takaful merged with Malaysia National Insurance Berhad. Etiqa offers various insurance products ranging from car insurance to investment and education insurance.

What is Medical Insurance?

Medical insurance is a type of insurance that will help cover your medical bills (hospitalization, consultation, surgery, treatment, medical supplies, and medication).

What type of medical insurance plans are available in Etiqa?

These are types of Etiqa Medical Insurance plans:

  • e-Medical Pass Insurance
  • Medical Plus Insurance
  • e-CancerCare Insurance

Add-on Plans

  • Takafulink Medical Plus
  • IL Medical Plus Insurance
  • IL CI Plus Insurance
  • IL Cancer Shield Insurance
  • IL Female Essential Insurance

Why Buy Etiqa Medical Insurance?

  • Preferred medical insurance provider
  • Etiqa is one of the most preferred medical insurance providers for most Malaysians as it offers great service as well as ease of claim process.

  • Hassle-free cashless admission facility
  • It is obvious that being sick is not a walk in the park and Etiqa knows it too! With them, enjoy a cashless admission facility to ensure you get your treatment without having to wait for hours!

  • No medical checkup
  • Etiqa only believes in making sure the process of buying insurance is as easy as pie, so you do not need to have a medical checkup prior to purchasing.

  • Panel hospitals are everywhere
  • With Etiqa, looking for a panel hospital will never be a problem. They boast a wide range of panel hospitals nationwide.

How to Buy Etiqa Medical Insurance?

You can buy Etiqa medical insurance through Etiqa official website OR making an appointment with their agents.

How to claim Etiqa medical insurance?

Generally, Etiqa medical insurance plans are on a cashless basis, but in certain circumstances (exclusions under policy terms or admission to non-panel/ overseas hospitals), it will be on a reimbursement basis.Beloware the guides to Etiqa medical insurance claim:

  • Cashless
    1. Present NRIC, medical card, and referral letter (if available)
    2. Sign the admission form and wait for your hospital to request for guarantee letter from your TPA
  • Reimbursement
    1. Go to Etiqa’s website and download the claim form
    2. Submit the claim form along with the supporting documents to Etiqa within 30 days of your discharge

You can check your claim status on Etiqa’s website.

What are the documents needed for Etiqa Medical Insurance Claim?

These are the documents needed for you to file your claim:

  • Claim form (Section A)
  • Attending physician’s statement (Section B)
  • Original detailed bills
  • Original official receipts
  • Copy of duly certified NRIC
  • Copy of medical test results
  • Copy of passport (for overseas treatment)

Please note that for overseas treatment claims, if the documents are in a foreign language, a translation into the English version is required.

Can I change my Etiqa medical insurance plan?

Yes, you can! Contact Etiqa or your agent to arrange this change.

Does Etiqa pay my medical bills on a cashless or reimbursement basis?

Generally, Etiqa pays your medical bills on a cashless basis, but under certain circumstances (exclusions under policy terms or admission to non-panel/ overseas hospitals), it will be on a reimbursement basis.

How much do I have to pay for Etiqa medical insurance?

Consult us to receive quotations!

Can I pay for Etiqa medical insurance on an installment basis?

Yes, Etiqa medical insurance is on a monthly payment basis.

What are the modes of payment available for Etiqa medical insurance?

Etiqa accepts these modes of payment:

  • Online payment via Etiqa MyAccount
  • Maybank2U
  • Auto debit
  • Credit card auto-deduction

Will my Etiqa medical insurance policy expire if I do not renew it on time?

Yes, your medical insurance policy will expire if you do not pay your premium on time.

How do I contact Etiqa?

Just give them a call at 1300-13-8888 or email at and they will gladly assist you.