Lonpac Car Insurance

Lonpac was founded in 1962 and since then has risen to become one of the most trusted insurers among Malaysians due to their variety of insurance products as well as their excellent service. In 2020, they boasted of achieving RM1.55 billion in annual gross written premiums. In terms of insurance, they are committed to prioritising their customers. When it comes to motor insurance, they not only offer insurance for cars, but motorcycles as well!

Lonpac Car Insurance Plans

Lonpac offers 2 different plans for car insurance to appease your needs.

Private Car Secure – Comprehensive

Lonpac said “It’s not just about getting where you want to go; it’s also about getting there in comfort and confidence.” Being on the road should be a happy moment for everyone. This plan promises to let you be on the road with complete protection with a pinch of peace of mind.

    • Impact Damage Caused by Falling Objects

With this plan, your car will be protected if it’s damaged by falling objects. If it’s caused by convulsion of nature, the amount that will be covered is only up to 25% of the sum insured.

    • Fire, Explosion or Lightning

Your car is burned? Exploded? Or even struck by lightning? Don’t worry, Lonpac got your back!

    • Burglary, Housebreaking or Theft

Getting your car stolen or mugged is never the best experience for anyone, but Lonpac will help you get through the unfortunate event.

    • Liabilities to Third Parties

This plan will protect you from the liabilities that might be incurred upon you for injuries, death and/ or property loss or damage of a third-party.

    • Cover All Drivers

This plan will cover all authorised drivers and you don’t even need to provide the names!

    • Document Replacement Allowance

For every document replacement, you will be reimbursed with this plan.

    • 24/7 Emergency Road Assistance (e-Assist)

e-Assist is always ready to assist you should you need road emergency assistance. Just call 1-300-88-1138

    • 6 months Repair Warranty at Our Panel Workshop

Lonpac owns panel workshops all over Malaysia that are committed to fixing your damaged car with a 6 months repair warranty.

Private Car Secure – Third Party, Fire & Theft

Back to basic! This plan will protect your car from third party, fire, and theft with minimal cost.

    • Fire, Explosion or Lightning

Your car is burned? Exploded? Or even struck by lightning? Don’t worry, Lonpac got your back!

    • Burglary, Housebreaking or Theft

Getting your car stolen or mugged is never the best experience for anyone, but Lonpac will help you get through the unfortunate event.

    • Liabilities to Third Parties

This plan will protect you from the liabilities that might be incurred upon you for injuries, death and/ or property loss or damage of a third-party.

Add-ons

    • e-Hailing

e-Hailing drivers, passengers and third parties will be covered with add-on against car loss or damage, legal liabilities, and personal accident.

    • Special Perils

This plan will make sure it protects your car from the inevitable and the unpredictable– natural disasters (flood, storm, earthquake, landslide and other convulsion of nature).

    • Breakage of Windscreen, Window or Sunroof

If your windscreen, window or sunroof is broken, it does not mean that your wallet should too! This add-on will reimburse the cost of the fixing without affecting No-Claim Discount.

    • Compensation for Assessed Repair Time Extension (CART)

You will be compensated if your car is still being repaired beyond estimated duration.

    • Vehicle Accessories

With this add-on, you do not have to break your bank whenever you want to replace your car accessories.

    • Legal Liability of Passengers Extension (LLP)

If you are involved in a car accident and it is proven caused by your negligence, a legal liability might be imposed on you. This add-on will help to protect you from that.

    • Strike, Riot and Civil Commotion

Calm your anxiety! Your car will be protected if it is damaged due to strike, riot, and civil commotion with this add-on.

Why Buy Lonpac Car Insurance?

Lonpac is one of the leading insurers in Malaysia that has won multiple awards throughout the years. They are firm with their decision on constantly trying to fulfil the needs of their customers and it is not only talk, but they do walk it!

    • Agents all-over Malaysia

Lonpac is proud to have OVER 3000 registered agents who are ready to help you anytime you need them.

    • Panel workshops all-over Malaysia

Believe it or not, there are more than 480 panel workshops all-over Malaysia (in ALL states, at that!), for your car. There are always panel workshops around the corner.

Lonpac Car Insurance Claim Process

If you involved in an accident, remember to stay calm and follow this quick guide to claim your Lonpac car insurance:

  1. Call for assistance at 1300-88-1138 or seek it from Lonpac Road Assist App.
  2. Any liability or settlement should not be claimed before talking to Lonpac.
  3. If required, third-party can lodge a claim from Lonpac.
  4. Gather evidence.
  5. Assess the extent of the damages and/ or injuries.
  6. Lodge a police report within 24 hours of the accident.
  7. Notify Lonpac within 7 days of the accident.
  8. Send your damaged car to Lonpac panel workshops or panel repairers.

Lonpac Car Insurance Claim Documents Needed

Do prepare necessary documents stated below:

  1. Duly signed & completed claim form (with company’s rubber stamp)
  2. Duly signed & completed electronic credit payment form
  3. A copy of police report
  4. A copy of insured’s NRIC
  5. A copy of driver’s NRIC and valid driving license
  6. A copy of vehicle ownership certificate with full JPJ search
  7. Photo of road tax
  8. A copy of hire purchase agreement
  9. Photo of the scene of accident
  10. Any summons issued by the police

Lonpac Car Insurance FAQ

1. What is Lonpac insurance?

Lonpac is one of the most trusted insurers among Malaysians due to their variety of insurance products as well as their excellent service. They will protect your car from natural disasters and public commotions! Not only that, they will also protect you should legal liability is imposed upon you.

2. How do I choose the right Lonpac car insurance plan for me?

Decide on whether you want to be covered fully and comprehensively or do you ONLY want to be covered against third-party, fire, and theft. Still confused? Come and let us help you in making sure you are covered by the right plan! After all, we guarantee on providing the best service.

3. What’s good about Lonpac car insurance?

You can refer to the “Why Lonpac Car insurance” section for more details!

4. How much do I need to pay for Lonpac car insurance?

Contact us to get your quotations in 60 seconds!

5. What is the contact number of Lonpac car insurance?

Get in touch with Lonpac with their Customer Service at 03-2262 8666 or customerservice@lonpac.com