MCIS Medical Insurance

MCIS Insurance Berhad has been a member of the Sanlam Group since 2014, 60 years after its establishment. In 2019, MCIS Insurance Berhad had rebranded and changed its name to MCIS Life. MCIS Life believes in mutual assistance and thus, made its brand about helping people so that they can help other people. MCIS offers no-frills, comprehensive, and affordable insurance plans to help you protect yourself and your loved ones.

What is Medical Insurance?

Medical insurance is a type of insurance that will help cover your medical bills (hospitalization, consultation, surgery, treatment, medical supplies, and medication).

What type of medical insurance plans are available in MCIS?

These are types of MCIS Medical Insurance plans:

    • MaxHealth Plan

A standalone comprehensive medical coverage plan to help cover your medical bills

    • MYEarly CriticalAid

A comprehensive medical coverage plan that covers all stages of critical illnesses

    • LadyCare

A medical coverage plan that covers female-related illness

Why Buy MCIS Medical Insurance?

    • Hassle-free cashless admission facility

It is obvious that being sick is not a walk in the park and MCIS knows it too! With them, enjoy a cashless admission facility to ensure you get your treatment without having to wait for hours!

    • The flexibility of payment frequency

MCIS is dedicated to making sure their customers are well-protected, hence they offer various payment frequencies so that everyone can pay their premium on time despite their financial status.

    • Affordable

Who said getting medical insurance means breaking your bank? Definitely not MCIS.

    • Panel hospitals are everywhere

With MCIS, looking for a panel hospital will never be a problem. They boast a wide range of panel hospitals nationwide.

How to Buy MCIS Medical Insurance?

You can buy MCIS medical insurance through MCIS official website OR making an appointment with their agents.

How do I claim MCIS medical insurance?

Here are the guides to MCIS medical insurance claims:

  1. Go to MCIS’s website and download the claim form
  2. Submit the claim form along with the supporting documents to MCIS Life Branch or your agent

Please note that the claim will be processed within 14 working days after they have received all the documents. The status of the claim can be confirmed by your agent or MCIS by contacting them at 03-7652 3388 / You can also check the status via myMCIS LIFE.

What are the documents needed for MCIS Medical Insurance Claim

These are the documents needed for you to file your claim:

  • Claim form
  • Attending physician’s statement
  • Original bills and receipts
  • Original detailed bills (for reimbursement claim)
  • Copy of medical report
  • Copy of diagnostic report
  • Copy of passport (for overseas treatment)

Please note that for overseas treatment claims, if the documents are in a foreign language, the translation into the English version is required.

Can I change my MCIS medical insurance plan?

Yes, you can! Contact MCIS or your agent to arrange this change.

What are the panel hospitals for MCIS?

MCIS boasts dozens of panel hospitals nationwide. Finding one near you will never be a problem! Visit here to choose one for you.

Does MCIS pay my medical bills on a cashless or reimbursement basis?

Generally, MCIS pays your medical bills on a cashless basis, but under certain circumstances (exclusions under policy terms or admission to non-panel/ overseas hospitals), it will be on a reimbursement basis.

How much do I have to pay for MCIS medical insurance?

Depends on the plan chosen, you will need to pay for different premium. Consult MCIS agents for more details.

Can I pay for MCIS medical insurance on an installment basis?

Yes, you can choose to pay your MCIS medical insurance monthly, quarterly, semi-annually, or annually.

What are the modes of payment available for MCIS medical insurance?

MCIS accepts these modes of payment:

  • Auto debit
  • Debit card
  • Credit card

Will my MCIS medical insurance policy expire if I do not renew it on time?

Yes, your medical insurance policy will expire if you do not pay your premium on time.

How do I contact MCIS?

You can call MCIS at 03-7652 3388.