Prudential Assurance Malaysia Berhad (PAMB) is a pioneering and creative insurer that serves Malaysians’ savings and protection needs by providing a broad range of financial products through its nationwide network of branches, agency force, and financial service distribution partners.
Its mission is to help people get more out of life by making healthcare cheaper and more accessible, safeguarding, and expanding people’s wealth, and encouraging customers to invest for their aspirations.
These are types of Prudential Medical Insurance plans:
PruLite Med is a medical plan that serves as a safety net for unexpected medical and accidental costs. A basic medical plan that covers the essentials.
PRUTriple Med is a mid-tier protection package with add-on options.
An insurance policy that covers your medical expenses and pays a lump amount if you become Total and Permanently Disabled (TPD) or perish.
All Prudential medical insurance plans are tailored to their customer’s health needs and you can opt for a higher deductible to save more in your premium.
Prudential medical plans offer comprehensive coverages with no annual and lifetime limit.
Worry no more, as you can get medical protection with Prudential’s affordable health plans.
You can buy Prudential medical insurance through Prudential official website OR making an appointment with their agents.
To make a claim, your claims will be handled within 14 working days after receiving the complete claim paperwork, and you will be kept up to date on the status of your claim through SMS. There are two options you can opt to make your claim:
Compile all the necessary medical receipts and reports needed in a correct sequence. Follow by calling your Prudential agent to set up an appointment for a meet up. You can pass the supporting documents and your agent will assist you with your claim submission.
Gather the medical receipts and hospital invoices as well as fill up the claim forms. Hand your documents and completed claims forms at any Prudential branches nearby.
You will need to download and fill up the necessary claim forms to speed up your claim process. The Prudential claim forms can be found here. You can submit the completed claim forms and supporting documents to your Prudential agent or directly to any Prudential branch.
Yes, you may. You can do so by submitting a proposal to apply for a new medical insurance plan. There are a few steps you may follow in order to submit your proposal:
Visit here to locate the nearest panel hospital or healthcare facility to you.
Generally, Prudential pays your medical bills on a cashless basis, but under certain circumstances (exclusions under policy terms, or admission to non-panel/ overseas hospitals), it will be on a reimbursement basis.
Depends on the plan chosen, you will need to pay for different premium. Consult Prudential advisor for more details.
No, you can pay your first premium online at Prudential’s corporate website. For the first payment, you can pay at least two to three months’ worth of premiums. After the proposal has begun, the Auto Debit form will be forwarded to the bank for approval.
Unless renewed, the coverage will expire on the expiry date, and Prudential Insurance will not be found accountable for any expenditure after the expiration date.
You can contact Prudential General line at +603 2778 3888 or Customer Care at 603 2771 0228 OR send them an Email at customer.mys@prudential.com.my.
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