Great Eastern Car Insurance

Great Eastern is not just offering car insurance to the public but they also providing different types of insurance selection for customers to choose from and also distributes it through bancassurance, agents, brokers, financial advisors, and direct channels. Great Eastern was a company that provided security for over a century and since 1908, Great Eastern provided great peace of mind regarding insurance matters to the consumer.

The best thing about Great Eastern, they understand your needs and wants regarding insurance and from there they offer a variety of personalized plans not only for you but also for your loved ones to ensure you and your loved one get the maximum safety. In another perspective, Great Eastern have more than 40 years of experience in the insurance market and their products are well-known, received and trusted by HR professionals in the region due to their financial strength and stability.


Great Eastern has provided two different plans that ensure each of these plans can cover the damage to your vehicle. These plans will protect you from unforeseen circumstances. Great Eastern is always aware of your requirements and priorities. Here are the plans that are appropriate for you and your significant other

Motor Insurance

With Great Eastern Motor Insurance, now you can get covered for any type of accident. This plan includes third-party coverage, comprehensive coverage, and third-party, fire, and theft coverage. Do you need more protection? If yes, simply add these another benefit to ensure you get the extra protection possible for you and your vehicle.

    • Third Party Cover

This policy will protect you from lawsuits alleging bodily injury or death to others (referred to as “third parties”), as well as loss or damage to third-party property caused by the use of your vehicle.

    • Comprehensive cover

Third-party bodily injury and death, third-party property loss or damage, and accidental loss or damage to your own vehicle due to fire, theft, or damage to your own vehicle are all covered under comprehensive policy.

    • Third party, fire and theft cover

This policy will protect you from third-party bodily injury and death claims, third-party property loss or damage claims, and accidental loss or damage to your own vehicle due to unforeseen event fire or theft.

    • 24-hour Emergency Road Assistance

If you having a car breakdown or accident, our 24-hour emergency service is ready to serve and be there for you. We will respond and resolve all claims-related issues!

Premium / Add-on

    • Windscreen Damage

Claim 15% of your windscreen value and you only need to pay a minimum of RM 30.00 to enjoy this premium. Click here for more information. *Apply on Motor Insurance plan ONLY.

    • Legal Liability to Passengers

In the event of a claim, the insured is protected from legal liability to the passenger. You will get 25% of the third part premium plus an additional RM 10.00 seat if the seating capacity exceeds 5.

    • Legal Liability of Passengers

The policy provides you with a legal defense against any third-party claims of negligence for the actions of your passengers and you only need to add RM 7.50 per vehicle for additional protection.

    • Cash Conversion Kit and Truck

Enjoy 4.5% on the value of Gas Conversion Kit and Truck.

    • Loss or Damage to Vehicle Accessories

No worries! We will help you by covering 15% on the value of Vehicle Accessories when you suffer from loss or damage.

    • No Claim Discount(NCD) Relief Extension

Get 15% on NCD amount by adding only a minimum premium of RM50.00

    • Compensation for Assessed Repair Time (CART)

When your car is damaged and sent for repair, you may be entitled to claim for CART. At Great Eastern, the aggregate days of claim at any one policy is 7,14 or 21 days with an additional premium of 10% for the aggregate sum insured.

    • Damage caused by strike, riots and civil commotion

If your vehicle is damaged due to the unpredicted event, you will get 0.30% on the vehicle sum insured.

    • Extension of Cover to The Kingdom of Thailand (Excluding Third Party Bodily Injury Liability)

Your policy can be extended to cover the use of your car in Thailand or West Kalimantan only if you purchase the prescribed extension cover.

    • E-Hailing Extension Available

GREAT E-Hailing is an optional extension benefit to a person who does e-hailing. This extension will provides protection for the e-hailing vehicle, e-hailing driver and e-hailing passengers.

    • Current year NCD relief

If you have not made a claim against your insurance policy, you will receive a discount!

Easi-Drive 2

Easi-Drive 2 by Great Eastern is the exclusive coverage that protects and covers you and your passengers on an anonymous basis while traveling within Malaysia, Thailand, Singapore, and Brunei. It applies to any private car, not just your own.

    • Medical and surgical treatment

If you suffered from an accident while traveling and need medical and surgical treatment, the expenses are reimbursed up to the insured amount; such as for traditional treatments (traditional Chinese medicine) are reimbursed up to RM25 per visit and for Western medical treatment of RM 250 per accident.

    • Car assistance programme

Car breakdown near the roadside? Don’t worry, the road assistance service by Great Eastern offered 24-hour emergency towing and roadside and the repair up to RM300 per accident. This will include another element such as car replacement assistance, arrangement of hotel accommodation as a result of accidents, and referral to accredited service or repair centers.

    • Hospital confinement cash allowance

A cash allowance will be provided for you upon confinement in the hospital for more than 24 hours of medical treatment. The allowance will be given RM200/day for a maximum of 60 days.

    • Eligibility

From the age of 15 days to 80 years old, people were covered under the Esi-Drive 2.

Additional Benefit for Esi-Drive 2

    • Accidental death and permanent disablement

You will get the compensation paid by Great Eastern at any occur of death and permanent disablement. Do take note, it is based on the selected plan as specified in the Table of Benefits.

    • Loss of / damage to personal effects

All your personal belongings loss or damage during the event of an accident? Don’t worry because Great Eastern will compensate the loss of/ or damage like watches, pens and jewelry up to RM250 per accident.

    • Cosmetic surgery and dental treatment

You need a cosmetics surgery and dental treatment ASAP? Great Eastern offered a coverage for corrective cosmetic surgery performed on the head or neck, or treatment of injury or damage to your natural teeth up to the amount insured.

    • Guardian’s allowance

The parent/guardian will get the RM 50 per night up to a maximum of 60 nights allowance from Great Eastern if a child passenger at the age (15 days to 15 years old) is involve in an accident and is hospitalised.

    • Bereavement allowance

Payment of a bereavement allowance in the event of the insured person’s death, according to the plan chosen.

    • Double indemnity

Get pays double the benefits for death or permanent total and incurable paralysis from the neck down or permanent complete and incurable insanity suffered by any person following an accident while traveling in your car and when the accident occurs in particular events.

    • Car rental and traveling allowance

We will reimburse you for a daily cash amount for car rental or daily travel expenses for up to seven (7) days if your car is damaged in an accident while travelling within Malaysia and needs to be repaired for up to three (3) days, depending on the plan you choose.

    • Hotel accommodation

We will pay up to RM500 per night stay in a hotel located in the town closest to the accident site if there is accident occurs and immobilises your vehicle while you are travelling more than 100 kilometres from your usual place or residence.

Why buy Great Eastern Car Insurance?

The reason why you need to purchase Great Eastern car insurance, because they provided you the massive benefits just for car insurance. Plus, this company has already been in the industry for 40 years and they know the needs that you want that can protect you in future unforeseen events. And I’d say it’s worth purchasing car insurance with a trusted well-known insurer company.

    • Multi-award received and recognition for Products and Services

18th year in a row, Great Eastern is the only life insurance company to receive the prestigious Reader’s Digest Trusted Brand Gold Award in the Life Insurance category. Plus, for the fourth year in a row, GELM was awarded Gold in the category of Health Insurance. In addition, Great Eastern also won The BrandLaureate Brand of the Year Award for the Insurance Category in 2020, as well as being named Top Brand in the Putra Brand Awards’ Banking, Investment, and Insurance category for two years in a row.

    • Delivering greater value with current information technology

Great Eastern continues to grow all over the time by modernising its IT infrastructure and systems capabilities with cutting-edge technologies. This is evidenced by the fact that, in collaboration with OCBC Bank, Great Eastern was the first life insurer in Malaysia to launch the Mobile Point-of-Sale (MPOS) platform, which provides a seamless end-to-end user experience with secure online real-time electronic payment.

    • Local Recognition

In 1998, The Malaysia Book of Records certified the Great Eastern as “Malaysia’s Oldest and Largest Life Insurer.” Life insurance plans, investment-linked plans, mortgage protection, business protection, employee benefits, medical insurance, and group health benefit schemes are among the products offered by GELM, which has 21 locations nationwide.

    • 24-hour Roadside Assistance

Whenever you are having difficulty due to unforeseen events, Great Eastern will always be there when you need them. Just contact their Auto Assistance at 03-76283722 in the event of any accident occurring.

    • UPGREAT Royalty Programme Exclusive for policyholders

Great Eastern is the first insurer company that offered royalty programme for their customer. In this UPGREAT royalty programme, you can enjoy the rewards exclusive for lifestyle, dining and shopping privileges.

Great Eastern Car Insurance Claim Process

If you involved in an accident, remember to stay calm and follow this quick guide to claim your Great Eastern car insurance:

  1. Call for assistance or 24/7 hotline 15-500
  2. Gather evidence
  3. Lodge a police report within 24-hours
  4. Notify your insurance company
  5. Send your car to a panel workshop

Great Eastern Car Insurance Claim Documents Needed

Do prepare necessary documents stated below:

  1. Accident Claim Form – Claimant’s Statement
  2. Accident Claim Form – Attending Physician Statement
  3. Original copy of Letter of Authorisation/Consent (3 copies)
  4. Certified True Copy of Life Assured’s Identification Card
  5. Certified True Copy Claimant’s Identification Card (if different from Life Assured)
  6. Original/ Certified True Copy of Medical Certificates
  7. Certified True Copy of Police Report, if applicable
  8. Certified True Copy of X-ray, MRI, CT scan or other radiology reports
  9. Certified True Copy of Hospital Bill(s) and Payment Receipt(s)
  10. Original Bills and Original Payment Receipts (if applicable to reimbursement claims)
  11. Direct Credit Form

Learn more.

Great Eastern Car insurance FAQ

1. What is Great Eastern insurance?

As a branch office of The Great Eastern Life Assurance Company Limited, Great Eastern Life began operations in 1908. GELM is a wholly-owned subsidiary of Great Eastern Holdings Limited (GEH), with Oversea-Chinese Banking Corporation (OCBC) Limited as its ultimate holding company. Not to mentioned, Great Eastern is Singapore’s and Malaysia’s oldest and most established life insurance company.

GELM currently has 21 branches across the country and offering a variety of products that meet the customer’s needs and priorities. These product are life insurance, investment-linked plans, mortgage protection, business protection, employee benefits, medical insurance, and group health benefits plans.

2. What is the difference between Motor Insurance and Easi-Drive 2?

In Motor Insurance, it provides insurance against liabilities to other parties for injury or death, damage to other parties’ property, and accidental or fire damage to your vehicle or theft of your vehicle. Meanwhile, for Easi-Drive 2 it provides compensation in the event of death or bodily injury of the insured, the driver, and/or the passenger(s) arising from a road accident while traveling in the private vehicle named under the policy.

3. How do I choose the right Great Eastern car insurance plan for me?

Compare the benefits from both Motor Insurance and Easi-Drive 2, and choose the most suitable plans for you. You can consult us and we will give you advice on how to choose the right plan for you!

4. What’s good about Great Eastern car insurance?

You can refer to the “Why Great Eastern Car insurance” section for more details!

5. How do I buy Great Eastern car insurance online?

You can buy Great Eastern Car insurance online through PolicyStreet! Follow these steps to buy it!

  1. Get Quotation
  2. Compare quotes and choose the best price
  3. Get covered
  4. Pay and get insured

Click here to get your free quotation!

6. What is the contact number of Great Eastern car insurance?

You can contact them through 1300-1300 88 ( Malaysia ) & +603 4259 8888 ( Overseas ) or email at