Allianz Medical Insurance

As a part of the German company, Allianz Group, Allianz Malaysia Berhad and its 32 Malaysian branches in major cities are one of the most trusted insurance providers. Allianz offers profuse types of insurance namely motor insurance, life insurance, health insurance, travel insurance, investment insurance, and home insurance.

What is Medical Insurance?

Medical insurance is a type of insurance that will help cover your medical bills (hospitalization, consultation, surgery, treatment, medical supplies, and medication).

What type of medical insurance plans are available in Allianz?

  • Allianz Medisafe Infinite+
  • Allianz MediAdvantage
  • Allianz MediCure
  • Allianz Care Individual
  • Allianz Booster Care
  • Allianz i-HospitalCash

What are the benefits of buying Allianz medical plans?

It is much dependable on the coverage provided and the need of yours. There are different Allianz medical plans that provide different benefits that suit your needs. Visit here for more information.

Why Buy Allianz Medical Insurance?

  • Customizable plans
  • Medical insurance should be affordable for everyone. Allianz believes there is a plan for everyone, just customize it according to your needs and budget.

  • Hassle-free cashless admission facility
  • It is obvious that being sick is not a walk in the park and Allianz knows it too! With them, enjoy a cashless admission facility to ensure you get your treatment without having to wait for hours!

  • Easy application and renewal process
  • You do not have to worry about going out just to apply or renew your policy! Just go to their website and you are good to go!

How to Buy Allianz Medical Insurance?

The purchase of Allianz medical insurance can be made on Allianz website OR consult with one of the Allianz agents.

How to claim Allianz medical insurance?

Generally, Allianz medical insurance plans are on a cashless basis, but in certain circumstances (in the event of termination of the policy, outpatient/ pre- or post-hospitalization treatment, exclusions under policy terms, or admission to non-panel/ overseas hospitals), it will be on a reimbursement basis.

Here are the guides to Allianz medical insurance claim:

  1. Cashless admission
    • Present NRIC, medical card, and referral letter (if available)
    • Sign the admission form and wait for your hospital to request for guarantee letter from your TPA
  2. Reimbursement
    • Go to Allianz website and download claim form
    • Submit the claim form along with the supporting documents to Allianz Life Branch

You can check your status or additional claims guide through Allianz official website.

Please note that Allianz will process your claim within 7 working days and the payment will be issued within 5 working days from the approval date.

What are the documents needed for Allianz Medical Insurance Claim?

These are the documents needed for you to file your claim:

  1. For hospital admission
    • Claim statement
    • Copy of duly certified NRIC
    • Copy of medical report
    • Original tax invoices/ bills
    • Original detailed bills
    • Original official receipts
    • Copy of diagnostic report
    • Copy of referral letter
    • e-Payment authorization form
  2. For overseas treatment
    • Copy of passport
    • Copy of flight ticket
    • Copy of medical report
    • Original tax invoices/ bills
    • Original detailed bills
    • Original official receipts
    • Copy of diagnostic report

Please note that if the documents are in a foreign language, a translation into the English version is required.

Can I change my Allianz medical insurance plan?

Yes, you can! Contact Allianz or your agent to arrange this change.

Does Allianz pay my medical bills on a cashless or reimbursement basis?

Generally, Allianz pays your medical bills on a cashless basis, but under certain circumstances (in the event of termination of the policy, outpatient/ pre- or post-hospitalization treatment, exclusions under policy terms, or admission to non-panel/ overseas hospitals), it will be on a reimbursement basis.

How much do I have to pay for Allianz medical insurance?

Depends on the plan chosen, you will need to pay for different premium. Consult Allianz agents for more information.

Can I pay for Allianz medical insurance on an installment basis?

No, the premium of Allianz medical insurance needs to be paid annually.

What are the modes of payment available for Allianz medical insurance?

Allianz accepts these modes of payment:

  • Online payment via MyAllianz customer portal (debit card/ credit card/ FPX)
  • JomPAY
  • MYClear Direct Debit
  • Branch office counter (cash/cheque/credit card)
  • Auto debit/credit

Will my Allianz medical insurance policy expire if I do not renew it on time?

Yes, your medical insurance policy will expire if you do not pay your premium on time.

How do I contact Allianz?

Just give them a call at 1300-88-8322 or 03-2099 1888 and they will gladly assist you.