Manulife Malaysia is an award-winning insurance provider that is a member of Canadian-based Manulife Financial Corporation. It was established in 1963 and is listed on the Bursa Malaysia with its assets of over RM13 billion. Manulife is also proud to say that they are obsessed with customers, and they would do everything just to satisfy them.

What is Medical Insurance?

Medical insurance is a type of insurance that will help cover your medical bills (hospitalization, consultation, surgery, treatment, medical supplies, and medication).

What are the benefits of buying Manulife medical plans?

It is much dependable on the coverage provided and the need of yours. There are different Manulife medical plans that provide different benefits that suit your needs. Visit here for more information.

What type of medical insurance plans are available in Manulife?

These are types of Manulife Medical Insurance plans:

• ManuEZ-Med
• Manulife Health Cover
• Manulife Health Saver Benefit

Why Buy Manulife Medical Insurance?

• No medical checkup

Manulife only believes in making sure the process of buying insurance is as easy as pie, so you do not need to have a medical checkup before purchasing.

• Unlimited length of stay

Manulife wants you to focus on your recovery and your recovery only! You do not have to worry about overstaying!

• Affordable

Who said getting medical insurance means breaking your bank? Definitely not Manulife.

How to Buy Manulife Medical Insurance?

You can buy Manulife medical insurance through Manulife official webpage OR making an appointment with Manulife representative agents.

How to claim Manulife medical insurance?

Generally, Manulife medical insurance plans are on a cashless basis, but in certain circumstances (exclusions under policy terms, or admission to non-panel/ overseas hospitals), it will be on a reimbursement basis.

Here are the guides to Manulife medical insurance claim:

1. Cashless
• Present e-medical card via ManuMed App
• Fill in the form or call Manulife 24/7 Hospital Admission Hotline (1300-88-0100) to request for guarantee letter and wait for it to be issued
2. Reimbursement
• Go to Manulife’s website and download the claim form
• Submit the claim form along with the supporting documents to Manulife HQ or branches, or through your agent

Please note that the claim will be processed and upon approval, Manulife will inform you within 7-10 working days. Check here.

What are the documents needed for Manulife Medical Insurance Claim?

These are the documents needed for you to file your claim:

• Claim form
• Original detailed bills
• Original official receipts
• Copy of referral letter (if available)
• Copy of passport (for overseas treatment)

Please note that if the documents are in a foreign language, a translation into the English version is required.

Can I change my Manulife medical insurance plan?

Yes, you can! Contact Manulife or your agent to arrange this change.

Does Manulife pay my medical bills on a cashless or reimbursement basis?

Generally, Manulife pays your medical bills on a cashless basis, but under certain circumstances (exclusions under policy terms, or admission to non-panel/ overseas hospitals), it will be on a reimbursement basis.

How much do I have to pay for Manulife medical insurance?

The cost of your insurance plan will depend on which option you choose. Consult with an Manulife agent for information about pricing plans that are right for you!

Can I pay for Manulife medical insurance on an installment basis?

Yes, you can choose to pay your Manulife medical insurance monthly or annually.

What are the modes of payment available for Manulife medical insurance?

Manulife accepts these modes of payment:

• Auto debit
• Credit card auto-deduction
• JomPAY
• Over-the-counter payment (Maybank/ OCBC/ Public Bank)

Will my Manulife medical insurance policy expire if I do not renew it on time?

Yes, your medical insurance policy will expire if you do not pay your premium on time.

How do I contact Manulife?

Contact Manulife at 03-2719 9112 or 1300-13-2323 and they will be ready to serve you!