Pacific & Orient Car Insurance

Pacific & Orient Malaysia offers a full range of insurance and takaful solutions to suit any need. Whether you’re looking for life, general, motor or family-oriented protection, they’ve got it all! Enjoy peace of mind knowing that your future will be financially secure with Pacific & Orient’s reliable services at an affordable price.


Private Car Comprehensive Insurance

    • Comprehensive Cover

Covers the loss of your car from an accident or if it is overturned, as well any impact damage caused by fallen objects.

    • Unlimited Total Liability For Bodily Injury Or Death

The policy provides protection for the legal representative’s liability in case they are responsible following a death.

    • Maximum Of Rm3 Million For Property Loss Or Damage To A Third Party

The total liability for third party property loss or damage is limited to RM3 million, arising out of one even.

    • Provide Coverage Of Your Own Defence Or Legal Cost

A policy that covers legal costs up to the maximum of RM2,000 can provide you with peace-of-mind knowing your finances are taken care of any charge including causing death by driving!


    • Credit Shortfall

This coverage will help you avoid any outstanding hire-purchase loans if your car has been lost or stolen after taking into consideration the insured sum of its market value.

    • Legal Liability to Passengers (L.L.P to Passengers)

This add-on will make you legally protected in the event of an accident. It is required by law when entering Singapore. This coverage provides protection for drivers after accidents, which can save them from being financially liable or sued themselves if their negligence caused injury to another person.

    • Special Perils

This coverage will help you avoid the pain and expense of repairing your car if it gets damaged in an accident caused by natural disasters like floods, hurricanes or earthquakes.

    • Strikes, Riot and Civil Commotion (S.R.C.C)

The best way to get back on the road is with this add-on! It will cover your vehicle from strikes, riots and civil commotion.

    • Windscreen/ Windows/ Sunroof/ Tinted Film

This extra coverage ensures that you will never have to worry about the cost of repairing your windscreen, window or any other glass related damages.

    • Radio & Cassette

The radio and cassette in your vehicle can be a source of great entertainment. With the addition of this add-on, you’ll never have to worry about losing those precious memories ever again!

    • Trailer Attached to Private Car

The cost of trailer repair is covered by this great offer!

    • Legal Liability of Passengers (L.L.o.P for Negligent Acts)

This coverage will protect you against third-party claims from damages caused by your passengers. For instance, in an accident when they open the door and hit someone else’s car.

    • NCD Relief

You’ve been saving with your NCD, but when it’s time to make a claim you might have lost all that hard work. This extra coverage will give back in compensation so that no matter what happens, you’re covered!

    • All Drivers Coverage

With the addition of this add-on, your Private Car policy is now more comprehensive and will cover all drivers.

    • Named Drivers

This extra coverage extends your policy to cover the named drivers of your vehicle, and it’s free for the first two people! Each additional driver costs just RM10.

PrOmilej Insurance

    • Cover Loss Within Covered Distance

Covers any and all damage to your car, within a covered distance.

    • Third Party cover

Providing third party cover no matter how far you go.

    • Accessible to Top Up

You can top-up prOmilej anywhere, anytime.

    • Exceeded Mileage

Provide cover if you exceed your plan’s mileage with an additional 500km.


    • Cover for Windscreens, Windows and Sunroof

These days, it’s not just your car that can suffer from a broken window or windshield. You might need to pay for the damages and this coverage will make sure you never do!

    • Special perils

You can avoid the pain and expense of repairing your car if it gets damaged in an accident caused by natural disasters like floods, hurricanes or earthquakes with this coverage.

    • Strikes, riots and civil commotion

This add-on will cover your vehicle from the loss due to strikes, riots and civil commotion.

    • Passenger Liability Cover

This coverage provides protection for drivers after accidents, which can save them from being financially liable or sued themselves if their negligence caused injury to another person.

Why buy Pacific & Orient Car Insurance?

    • 10% Cheaper Premiums

You can now renew your insurance online and receive a 10% discount! Also, purchasing your insurance via website or mobile application is now available.

    • Easy Renewal

Follow Pacific & Orient steps to renew your motor insurance easily.

    • Empowering Your Decision

Provide useful information in a simple way to help customer understand their products, easy for you to make decision on which to purchase.

    • Total Assist Services

Do you need a tow truck? We can help! Call us for 24/7 assistance. Whether it’s battery replacement or anything else, Pacific & Orient’s partners are on location and ready to go when needed most.

    • Secured Online Payment

Pacific & Orient partnership with iPay88, is an online payment partner that has been regulated by Bank Negara Malaysia and meets international standards for compliance with the Financial Systems Act 2013.

    • Improved Website and App

With improved website and app, Pacific & Orient make accessing the information you need easier.

    • Instant Claims / JPJ Status

You can now check your JPJ status and claims information just by entering the number on your vehicle!

Why should you buy Pacific & Orient car insurance through PolicyStreet?

    • Ease of use

The time to compare car insurance providers has never been more urgent. You can save yourself hours of frustration, confusion and exhaustion by using our platform! Get your quote in just minutes with no obligation. Most important – it’s FREE!

    • Price match guarantee

We’ve got the best prices in town and we won’t be beat.

    • Tech-Enabled Financial Adviser

PolicyStreet is a financial adviser approved by the Central Bank of Malaysia. We’re committed to providing only the highest quality service at an affordable price for over 100,000 satisfied customers.

Pacific & Orient Car Insurance Claim Process

If you involved in an accident, remember to stay calm and follow this quick guide to claim your Pacific & Orient car insurance

  1. Call Accident Assist Call Centre (AACC) 24 hours nationwide insurance road accident Helpline number 1-300-22-1188 or 15-500 for immediate road assistance or tow service in the event of a road accident.
  2. Inform Pacific & Orient as soon as possible
  3. Report all accidents to police within 24-hours.
  4. Submit all correspondence received from third parties to Pacific & Orient immediately as a result of the incident
  5. You can remove your car to Pacific & Orient Approved Panel Repairers for repairs or windscreen replacement..
  6. Fill up the relevant sections of your claim form, do not put refer to police report.
  7. Do not admit liability and negotiate nor offer compensation to any third party.
  8. Do not repair your vehicle in a non-authorised panel workshop.

Pacific & Orient Car Insurance Claim Documents Needed

Do prepare necessary documents stated below:

  1. A completed claim form that will be provided during your claim notification to Pacific & Orient.
  2. Original certified copy of your police report.
  3. A copy of NRIC of the insured person and the driver at the time of the accident.
  4. A copy of driving licence of the driver at the time of accident.
  5. A copy of the Vehicle Registration Card/Certification of Ownership issued by JPJ.
  6. Detailed estimated repair costs of your vehicle. The appointed repairer will be able to provide you with this document.

Learn more.

Pacific & Orient Car insurance FAQ

1. What is Pacific & Orient car insurance?

The Pacific & Orient Comprehensive Motor Insurance policy provides you with comprehensive protection against loss or damage to your vehicle, liability for bodily injury and death of others as well as damages on third parties’ property.

2. What is the difference between Private Car Comprehensive Insurance and PrOmilej?

Save money and stay safe with PrOmilej! Pacific & Orient offers not only comprehensive plans, as well as help saving to keep your wallet secure. Private Car Comprehensive Insurance provide wide selection of add-ons to protect your vehicles.

3. How do I choose the right Pacific & Orient car insurance plan for me?

Compare the benefits from both plans, and choose the most suitable plans for yourself. You can consult us and we will give you advice on how to choose the right plan for you!

4. What’s good about Pacific & Orient car insurance?

You can refer to the “Why Pacific & Orient Car insurance” section for more details!

5. How much do I need to pay for Pacific & Orient car insurance?

Consult us to receive the quotation!

6. How do I buy Pacific & Orient car insurance online?

You can buy Pacific & Orient Car insurance online through PolicyStreet! Follow these steps to buy it!

  1. Get Quotation
  2. Compare quotes and choose the best price
  3. Get covered
  4. Pay and get insured

Click here to get quotations!

What is the contact number of Pacific & Orient car insurance?

You can contact them through hotline 1-800-88-2121

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