Liberty Travel Insurance

Your safety may not be your top priority as you go through life. Work, family, and responsibilities all take precedence; however, have you ever considered the ramifications for your loved ones and co-workers if you become incapacitated without warning? If that’s the case, you’ve come to the right place. At Liberty Insurance, they have a variety of travel and personal accident insurance products to fit your needs.

About Liberty Insurance

Liberty Insurance are firm believers that progress occurs when people feel safe. They are dedicated to assisting their customers and employees on a daily basis so that they can protect their families, grow their businesses, and invest in their future. They vow to protect you in those unanticipated situations, and they’ll provide it with care. Liberty Insurance is a name you can trust, with over 44 years of experience in delivering comprehensive insurance solutions to Malaysians. They prioritise customer experience and are constantly working to give you the strength to face today’s challenges while confidently pursuing tomorrow’s goals.

Why should I choose Liberty travel insurance?

You should choose Liberty travel insurance because they have various benefits such as:

  • Medical Payments
  • Comprehensive Protection
  • Liability Cover
  • Additional Benefits
  • 24-Hour Travel Worldwide Assistance

How do I contact Liberty Insurance for further informations?

    • Customer Service Hotline

1 300 888 990 OR 03 2619 9000

    • Email


What are the types of products they have for travel insurance?

Their TravelStar Insurance Plan Policy is high in demand!

What is the period of the coverage?

TravelStar Insurance begins on the issue date of the Certificate of Insurance and ends when the intended trip begins, according to Section 3 (Benefit 11). The Period of Insurance begins when the insured leaves his or her home territory (provided the cover does not begin more than 24 hours prior to the scheduled departure time or ends more than 24 hours after the scheduled arrival at his or her home territory) and ends when he or she returns to his or her home or business in his or her home territory, whichever comes first.

This does not apply to one-way coverage, which ends 72 hours after your scheduled arrival time at your ultimate destination overseas or when the Period of Insurance expires, whichever comes first. Unless the delay is beyond your control, any stopover should not exceed 30 days.

If I’m holding a one-way ticket, am I eligible to purchase this plan?

Yes. The one-way cover is a trip that begins when you leave your house and ends when your specified arrival time at your final destination or the Period of Insurance expires, whichever comes first. Unless the delay is beyond your control, any stopover should not exceed 30 days.

What is the procedure for cancelling my coverage and receiving a refund of the premium paid?

You may cancel your coverage by notifying their company in writing. There will be no premium refund if you cancel.

Who do I contact for an emergency assistance or if I need to be admitted to a hospital while overseas?

They have 24-Hour Travel Worldwide Assistance. For worldwide emergency assistance, medical or travel advice, please contact: Asia Assistance Network(M) Sdn Bhd via (603)-7965 3977.

What does TravelStar cover?

TravelStar provide coverage for:

  • Personal Accident
  • Medical and Other Expenses
  • Losses and Inconveniences
  • Liability
  • Emergency Services

You can clickhere for more information.

What are some of the policy’s general exclusions?

This policy does not cover for death or injury caused by the following events:

  • War risks;
  • Suicide and insanity;
  • Self-inflicted injury;
  • AIDS or any related diseases or tested on an HIV/ AIDS related blood test;
  • Provoked murder or assault; and
  • Hazardous sports

For further information, you can click here.

How much do I have to pay for TravelStar plan?

TravelStar Premium Table
*6% Service Tax (SST) is not applicable for Travel Star Insurance (Overseas)

Travel Region Period of Cover Insured Family
Region 1 – Asia
  • 1-5 days
  • 6 – 10 days
  • 11 – 18 days
  • 19 – 31 days
  • Each additional week
  • Annual
  • 32
  • 46
  • 62
  • 72
  • 20
  • 224
  • 72
  • 110
  • 150
  • 200
  • 50
  • 460
Region 2 – Worldwide excluding USA/Canada
  • 1-5 days
  • 6 – 10 days
  • 11 – 18 days
  • 19 – 31 days
  • Each additional week
  • Annual
  • 42
  • 60
  • 95
  • 130
  • 35
  • 336
  • 100
  • 140
  • 235
  • 300
  • 85
  • 545
Region 3 – Worldwide including USA/Canada
  • 1-5 days
  • 6 – 10 days
  • 11 – 18 days
  • 19 – 31 days
  • Each additional week
  • Annual
  • 52
  • 80
  • 120
  • 170
  • 45
  • 364
  • 130
  • 195
  • 300
  • 420
  • 110
  • 610
    • Region 1

Asia includes Brunei, Cambodia, China, Hong Kong, India, Indonesia, Japan, Korea, Laos, Macau, Maldives, Myanmar, Nepal, Pakistan, Philippines, Singapore, Sri Lanka, Taiwan, Thailand and Vietnam.

    • Region 2

Worldwide means all countries including Asia but excluding USA and Canada.

    • Region 3

Worldwide means all countries including Asia, USA and Canada

What are the fees and charges that I have to pay?

Travel Region Period of Cover
Commission paid to the insurance agent 25%
Stamp duty RM10
Service Tax 0%

How are my policies delivered?

The policies will be delivered to you via email.