QBE Travel Insurance

QBE Travel Insurance provides comprehensive coverage and extensive protection for you and your loved ones when traveling domestically or internationally. With the unknown risks that may arise during your trip, having QBE Travel Insurance can make your journey safer and give you peace of mind.

What is travel insurance?

Travel insurance is a type of coverage that protects you and your family from various risks while traveling in Malaysia or overseas. It usually covers medical expenses, lost luggage, flight cancellations, and other losses that a traveler may incur while on the road. Travel insurance will be available for one-way, round-trip, and annual trips, both domestic and overseas.

About QBE

QBE company has been in Malaysia since 1905 and is part of the QBE Insurance Group, which is a general insurance and reinsurance company. QBE also has a large distribution network throughout Malaysia, allowing all customers to purchase various insurance products either for personal or business purposes while also catering to their specific needs.

Why should I choose QBE Travel insurance?

QBE travel insurance offers comprehensive and extensive coverage in a single policy to help you manage any problems you may encounter while traveling on vacation or for business, as well as numerous benefits and compensation in the event of a specific event

  • 24-hour worldwide travel assistance services
  • Terrorism cover (excluding nuclear, biological chemical agents)
  • Hijack cover
  • Repatriation including the return of mortal remains
  • Hospital confinement while traveling

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How do I contact QBE Travel insurance for further information?

If you have any inquiries about QBE Travel insurance, please contact at 03 7861 8400 or email via info.mal@qbe.com

I am not a Malaysian. Is it possible for me to purchase the plan?

QBE Travel Insurance is only available to Malaysians, Malaysian Permanent Residents, work permit holders, student pass holders, or a person legally employed in Malaysia, as well as his/her spouse and child/children who are legally residing in Malaysia and/or with at least a 12-month long-term social visit pass.

What are the types of products they have for travel insurance?

QBE Travel Insurance provides one (1) type of travel insurance product:

  • QBE Travel Protector (International & Domestic)
  • Individual plan
  • Family plan
  • Round Trip (International & Domestic)
  • Annual Trip (International & Domestic)
  • One WayTrip (International)

Eligible age for the plan?

Round Trip (International & Domestic)

    • Children

Between 30 days to 18 years old, or up to 23 years old if enrolled full-time

    • Adults

Between 18 to 80 years old

Annual Trip (International & Domestic)

    • Children

Between 30 days to 18 years old

    • Adults

Between 18 to 70 years old renewable up to 80 years old

One Way Trip (International)

    • Children

Between 2 to 18 years old and 30 days up to below 2 years old named infant is entitled to 10% of Personal Accident cover

    • Adults

Between 18 to 80 years old

When is the period of the coverage?


    • Round Trip

Each cover trip can last up to 90 days.

    • Annual Plan

Each cover trip has a maximum length of 90 days and an unlimited number of trips per year.


    • Round Trip

Each cover trip can last up to 30 days.

Is it possible for me to make a nomination for this plan?

Yes. You can nominate the person or representative that you have chosen for QBE Travel insurance plans.

What is the procedure for canceling my coverage and receiving a refund of the premium paid?

    • Round or One Way Trip

You may cancel your policy by providing QBE with written notice. However, once the policy is issued, you will not get a refund of the premium.

    • Annual Plan

You may cancel your policy at any time by providing QBE with written notice. If no claim has arisen during the current Period of Insurance, a partial refund will be issued.

Who do I contact for emergency assistance or if I need to be admitted to a hospital while overseas?

You can reach 24 hours Worldwide Emergency Assistance at (603)7628 3611.

What does QBE Travel insurance cover?

The following are the QBE Travel insurance policies that will cover each trip:

Round Trip

  • Personal Cover (Personal Accident)
  • Medical Expenses (Alternative Treatment, Child Protection and more)
  • Travel Inconvenience Cover (Travel Delay or Re-route, Home Protection and more)
  • Bonus Cover (Car rental Excess/ Deductible & Insolvency of Travel Agent)

One Way Trip

  • Personal Cover (Personal Accident & Medical Expenses)
  • Travel Inconvenience Cover (Flight Cancellation, Hijacking Inconvenience and more)

What are other benefits under QBE Travel insurance?

These are the other benefits for QBE Travel Protector such as

  • Evacuation & Repatriation
  • Terrorism
  • Special Tourist Activity (Bungee Jumping, Underwater Activities, Sky Diving, and more)
  • Personal Liability

What adventurous activities are covered?

Under QBE Travel Protector, there is a Bonus Coverage for adventurous activities (Overseas) such as

  • Bungee Jumping
  • Underwater Activities
  • Skydiving
  • Skiing/Snowboarding
  • Hot Air Balloons, and more

What countries does your policy cover?

    • Domestic

East and West Malaysia

    • Asia Pacific

ASEAN countries, Australia, Bangladesh, Bhutan, China, Hong Kong, India, Japan, Korea, Macau, Maldives, Mongolia, New Zealand, Pakistan, Sri Lanka, Taiwan, Tibet, and the Pacific Islands; EXCLUDING Hawaiian islands and Sanction countries

    • Worldwide

The rest of the world and countries under Asia Pacific

What are some of the policy’s general exclusions?

This policy does not cover death or injury caused by or due to

  • War, invasion, acts of foreign enemies, hostilities or warlike operations, civil war, mutiny, civil
  • Intentional self-inflicted injury or suicide
  • Childbirth, pregnancy, miscarriage, abortion
  • Intoxication by alcohol, narcotics, or drugs not prescribed by a legally qualified and registered medical practitioner, and treatment in connection with addiction to drugs or alcohol

There are a few more general exclusions that you should be aware of.

How much do I have to pay for QBE Travel insurance?

The premium you must pay will vary depending on the plan you choose, destination, duration of cover, and QBE underwriting requirements

Can I pay for QBE Travel insurance on an installment basis?

Unfortunately, you are unable. The premium must be made and received by them before coverage begins.

How do I make a claim for QBE Travel insurance?

If you would like to file a claim, notice should be given to QBE in writing within thirty (30) days of any occurrence that is likely to give rise to a claim under the policy.

I think I’m ready to buy it. What’s the best way to purchase my travel insurance?

Our user-friendly website is the best place to buy your travel insurance. You can compare and select the best travel insurance policy for your needs and budget.